Cephron Customer Visit Messaging Program

This customer-messaging program sends visit-specific transactional texts about expected arrival, en-route updates, and Guest Wash ready-at-front notices. It is separate from Cephron operational employee SMS.

CEPHRON is the sender for this optional customer program. Messages relate only to the current vehicle-service visit. No marketing, advertising, promotions or unrelated future messages are sent. No CEPHRON account is required. Choosing not to receive messages does not affect vehicle service.

Disclosure version: customer-coordination-v3-short-verbal-cephron-only.

CEPHRON also operates a separate employee notification program documented at /sms. Consent for customer visit messaging does not enroll you in employee notifications or authentication messages.

For employee-assisted enrollment, staff present the CEPHRON disclosure below and record the customer’s affirmative consent for the current visit. The confirmation is unchecked by default. This page describes the program; example phone input in the demonstration stays in the browser and does not enroll anyone.

The exact spoken verbal consent script, simulated conversation, and consent record are on the CEPHRON verbal consent evidence page. That page does not enroll anyone.

• CEPHRON: You're enrolled for updates about this service visit. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out. Support: contact@cephron.com. Reply with your arrival time (for example 2pm or 3-4pm) or ON MY WAY.
• CEPHRON: Got it. We have you arriving at 2:00 PM. Reply STOP to opt out, HELP for help.
• CEPHRON: Got it. We have you arriving 3:00-4:00 PM. Reply STOP to opt out, HELP for help.
• CEPHRON: Thanks - we marked you as on the way. Reply STOP to opt out, HELP for help.
• CEPHRON: Your Guest Wash vehicle is ready at the front. Reply STOP to opt out, HELP for help.
• CEPHRON: Help with visit texts: contact@cephron.com. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.
• CEPHRON: You are opted out of this customer visit-text program. You will not receive further customer-coordination messages.

Reply STOP to opt out of this customer visit-text program. Reply HELP for help or email contact@cephron.com. Message frequency varies. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Opting out of customer visit messaging does not change your preferences for other separately consented programs.

See the Privacy Policy and Terms of Service. This page does not replace those documents.